Live map location, courier details, and a complete transit history — updated the moment your shipment's status changes.
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Real-time location, delivery progress, and courier details — updated the moment your shipment's status changes.
Type the number from your shipping confirmation email into the box above and hit "Track Package" to see its live location and status.
Destination will appear here once you look up a shipment.
Every scan and status change for this shipment, most recent first.
Your tracking number is emailed to you the moment your shipment is booked, and it's also shown in your account under "My Shipments." It always starts with RTV- followed by five digits.
A shipment goes on hold when something needs your input before it can continue — most often a delivery address change, a signature requirement, or a payment issue. You'll get a notification explaining exactly what's needed to release it.
International shipments occasionally get flagged for a routine import inspection. Most shipments clear within 1–2 business days without any action needed from you; if documentation or duties are required, we'll contact you directly with instructions.
Yes, up until it's out for delivery. Open the tracking page for your shipment and choose "Edit Delivery," or contact support and we'll reroute it for you.
Courier location updates in real time once a shipment is out for delivery, and every hub scan is reflected within a few minutes for shipments still in transit.
We automatically schedule a second delivery attempt for the next business day. You can also choose to hold it at a nearby facility for pickup, or reschedule for a specific date, right from the tracking page.
Our support team can look up any order and walk you through its status.
Contact Support